Terms and Conditions

Preamble

This Preamble is an integral part of the Terms and Conditions.

Article 1. Parties to this act

Between the undersigned :

1° The Company MAKE IDEA GLOBAL LTD registered in the Trade and Companies Register of LONDON under the number 14801900 whose head office is located at Dalton House 60 Windsor Road SW19 2RR LONDON – United Kingdom hereinafter referred to as the “Provider”, on the one hand,

And 2°, any individual or legal entity wishing to perform a divinatory arts service, hereinafter referred to as the “Client”.

On the other hand, the following has been stated and agreed:

Article 2. Scope of application

This Agreement governs the relationship between the Customer and the Provider in the provision of divinatory arts services.

The Customer and the Provider agree that their relationship and the access and use of the www.alexisk.uk (hereinafter “the Site”) will be governed exclusively by :

• The present General Conditions of Sale, to the exclusion of all other conditions, and that they will prevail, if necessary, over any other version or any other document
• Privacy Policy
• Cookie Policy
• Legal Notice
• Applicable laws and/or regulations.

Article 3. Duration

From the date of signature of the divination contract and subject to the provisions applicable to consumer law, this contract is subscribed by the parties for a period to be agreed between the Provider and the Client.

Article 4. Payment and price of the service

The fees due, established in consultation with the Client, are of an amount defined in advance between the Client and the Service Provider.

Article 5. Guarantees and legal capacity

The Customer guarantees that he/she is of legal age, that he/she has full legal capacity on the day of signing the present contract and that he/she is not under any legal protection, guardianship or curatorship.

He also guarantees to be in full possession of his discernment and to understand the scope of the commitment he is making as well as the content of the service he is requesting to be performed under the present contract.

Article 6. Obligations of the Provider and content of the service

The Provider is committed to fulfilling the Client’s requests for consultations and rituals.

He also undertakes to develop and implement the appropriate rituals in consultation with the Customer and to ensure their follow-up, particularly by telephone and/or e-mail.

Within the framework of this follow-up, the Provider undertakes to do everything possible to help, support and accompany its Client.

The Service Provider acts only as an intermediary between the Client’s beliefs and the spiritual energies with which the Client asks the Service Provider to work and, as such, the Service Provider’s work cannot be guaranteed.

Article 7. Obligations of the Customer

The Client agrees to pay the fees.

During the execution of this Agreement, the Client agrees to regularly inform the Provider with truthful information about the implementation of the ritual.

The Client also agrees to regularly monitor his situation.

The Client undertakes to enable the Service Provider to carry out such monitoring.

Article 8. Off-premises contract and performance of the service

In compliance with the legislation relating to distance and off-premises contracts, the Service Provider is prohibited from performing its obligations before the expiration of a 14-day withdrawal period from the date of signature of this document, unless the Service Provider obtains the Client’s express agreement in writing or on a durable medium to waive the said withdrawal right.

If the Customer wishes to waive his right of withdrawal, the Customer shall send to the Service Provider a form allowing the Customer to waive the benefit of his right of withdrawal, so that the Service Provider can perform upon receipt of said form.

Article 9. Terms of payment

The Provider is prohibited from receiving funds for 7 days from the signing of this Agreement.

If applicable, the Service Provider and the Client shall establish a payment schedule for the fees.

In the event of non-payment under the conditions of the agreed payment schedule for 2 to 3 consecutive months and in the absence of any manifestation from the Customer to the Service Provider, the latter reserves the right to immediately collect all sums due by any legal means.

The Provider accepts only the following method of payment: bank transfer.

The transmission of the SEPA direct debit mandate to the Service Provider is equivalent to the authorization given to the Service Provider and its banking institution to proceed with the debiting of the related fees within the limits of the agreed schedule.

Article 10. Complaint and dispute resolution procedures

The Service Provider undertakes to respond within a reasonable period of time of 60 days to any claim made by the Customer.

The complaint shall be addressed to the Provider by e-mail and shall sufficiently challenge the Provider as to the difficulties encountered by the Customer in connection with the formation, performance, termination and content of this Agreement.

Article 11. Right of withdrawal

In the event of a contract concluded at a distance or off-premises and as of the signature of the present document, the Customer benefits from a right of withdrawal for a period of 14 days.

Within this period, the implementation of the right of withdrawal supposes that the Customer addresses to the Provider, by e-mail to the address info@alexisk.uk.

The exercise of the right of withdrawal under the conditions of this article entails, where appropriate, the return of sums paid by the Customer.

The consumer is obliged to bear the costs of exercising his right of withdrawal, if he expressly requested the execution of this act before the end of the withdrawal period. The fees involved are calculated in accordance with the provisions in effect on the date of execution of this deed.

Article 12. Privacy and personal data

In accordance with the law 78-17 of January 6, 1978, the Customer has an access of correction and withdrawal for the personal data which it brought to the Provider.

The Provider undertakes to respect the confidentiality of all information collected during the execution of the service and entrusted to him by the Customer. This confidentiality has no time limit. However, the Service Provider may use this information for the purposes of an administrative audit or for its defense before civil, criminal and administrative courts.

Article 13. Consumer Ombudsman

In the event that a dispute arises and its amicable resolution fails, the Customer may refer the matter to the territorially competent consumer mediator.

Article 14. Applicable law

The law applicable to this contract is the law of the United Kingdom.